Returns & Exchanges Policy

We want you to experience your music in perfect clarity, which is why we offer a 30-day hassle-free return policy on all audio gear. If your headphones aren't the perfect fit for your lifestyle, you can return them for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Gear

  Place your headphones and all original accessories back into the original packaging to ensure they are protected during transit.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

• 4.
  Receive Your Refund

  Once our technicians inspect the device to ensure it meets our quality standards, a refund will be issued to your original payment method within 5-7 business days.